Sonix Global

Refund Policy - Graphics & SEO

Refund Policy

We strive for complete customer satisfaction. If our services don’t meet your expectations, we offer the following refund options:

Graphic Design Services:

– If we fail to deliver a design concept within the agreed-upon timeframe, you’re eligible for a full refund.

– If you’re not satisfied with the initial design concept, we’ll revise it free of charge. If you’re still not satisfied after the first revision, you can request a refund of 50% of the total amount paid.

– No refunds are available for completed design projects unless otherwise agreed upon in writing.

SEO Services:

– We offer a 30-day money-back guarantee for our SEO services. If you’re not satisfied with the results within the first 30 days, you can request a full refund.

– No refunds are available for SEO services beyond the initial 30 days.

General Refund Terms:

– Refunds are processed within 5-7 business days of receiving a written refund request.

– Refunds are issued in the original payment method.

– We reserve the right to refuse a refund if we believe the client has taken advantage of our services or violated our terms and conditions.

Cancellation Policy:

– If a project is canceled before completion, we’ll refund the remaining balance minus any costs incurred for work completed up to that point.

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