Refund Policy - Graphics & SEO
Refund Policy
We strive for complete customer satisfaction. If our services don’t meet your expectations, we offer the following refund options:
Graphic Design Services:
– If we fail to deliver a design concept within the agreed-upon timeframe, you’re eligible for a full refund.
– If you’re not satisfied with the initial design concept, we’ll revise it free of charge. If you’re still not satisfied after the first revision, you can request a refund of 50% of the total amount paid.
– No refunds are available for completed design projects unless otherwise agreed upon in writing.
SEO Services:
– We offer a 30-day money-back guarantee for our SEO services. If you’re not satisfied with the results within the first 30 days, you can request a full refund.
– No refunds are available for SEO services beyond the initial 30 days.
General Refund Terms:
– Refunds are processed within 5-7 business days of receiving a written refund request.
– Refunds are issued in the original payment method.
– We reserve the right to refuse a refund if we believe the client has taken advantage of our services or violated our terms and conditions.
Cancellation Policy:
– If a project is canceled before completion, we’ll refund the remaining balance minus any costs incurred for work completed up to that point.